The FAQs

Are you covered by pet insurances?

Yes. I / Samantha am a member of the APBC and I am covered by the majority of comprehensive pet insurance policies. I recommend speaking to your your insurance company to confirm your policy covers behaviour treatment. We cannot accept insurance directly. We recognise that insurance plans may have unique reimbursement criteria that may not align with our training structure. Our approach, focusing on crucial early assessment and implementation, differs from conventional per-session insurance coverage. We encourage clients to understand their insurance policies and discuss eligibility for our packages with their providers. Our method prioritises effective, long-term behavioural modification, contrasting with standard veterinary care where treatment is administered in each session. In our training, the initial sessions are key, with additional sessions designed to guide owners in implementing behaviour modification plans for their dogs. Clients are responsible for fully utilising these sessions according to their needs. To insurers, we emphasise the importance of upfront payment in allocating the necessary time and resources to fully implement the plan established in the first two sessions. We suggest that insurers consider payment after the completion of these initial sessions, aligning with many terms and conditions that stipulate payment post-treatment. This approach closely aligns with the terms and conditions of most insurance underwriters, ensuring a fair and effective payment structure for both parties

What is the price and what do we get?

After a FREE discovery call we begin with a package and all packages start with the Exploration stage. Over three sessions in 30 days, I get to know you and your dog and assess the behaviour and any lifestyle and environmental factors contributing to the behaviour problem.

To proceed I send a booking link, you choose the first online session, fill in a questionnaire, and get a vet referral (this is just a phone call to the vet) and it the system then asks you to pay the fee for your chosen package. At the end of the exploration stage you will have the reason for the behaviour, the tools to begin and an outline of future changes and who is best to support you. If you have chosen a 6 month packages i help you implement and practice those changes.

If you cannot support me who can and is it worth doing the exploration phase?

Knowing "why" is half the battle. During the exploration phase I am assessing all aspects of your dogs behaviour. This includes physical assessment and if pain or discomfort is a factor in the dogs behaviour you will need to be referred to a specialist such as a vet or veterinary physiotherapist. Depending on the "why" I am able to work alongside other professionals to assist. It is very dependent on the individual case.

What is Succeeding Together?

If you want change or notice a change in your dog and you want to know where to go and what advice is applicable. Succeeding Together is a safe space for questions and learning/education. Providing professional support and advice from different experts in their field in one online resource and community. It is £60 a year.

Is it in person visits or remote?

In the exploration phase you get three sessions. The first is always remote and depending on the situation the other visits can either be in person or remote. If you live outside of a 15 mile radius of Swindon it will be remote only.

Will it be you holding the sessions?

Apart from the Enrichment and Body Language special sessions, which are held with Emma Johnson at Speak dog, Yes it will always be me, Samantha Bailey holding the sessions. Rita Bailey may answer phone calls and pass the messages onto me and we may include other professionals to help us in your journey but you will be fully informed of any additional people involved in the process.

How long will it all take?

As infurating as this answer is - it depends on your goals and your dog and many other factors. But I can give you a breakdown of the process: The Discovery call is 15 minutes. The exploration stage takes 30 days. Then the real journey begins and i cannot give a timescale, but our packages are for 6 months.

How long until we can start?

We start asap with getting a vet referral and also you filling out a questionnaire and sending me some pictures and footage. You also get immediate access to Succeeding Together support group with me and other professionals to help you manage the situation until we can begin exploring the issues in depth.

Why do we involve the Vet?

It is important to rule out any possible medical issues that could be causing or exacerbating your pets behaviour. Muscle and teeth pain are very common contributors to aggressive behaviour and bladder infections are very common in marking behaviours.

What can I do in the meantime?

If possible avoid the situations causing the behaviours. You can also sign upto Succeeding Together for £60 a year.

There is so Much contradicting Advice out there, how do i know its the right thing to do?

This is why I spend a minimum of 30 days getting to know you and your dog and exploring the behaviour. This is to give you the skills and tools you will need to know what is applicable to you and your dog and what is not. I will also help you to see what is pure fantasy and also dangerous advice and what to look for. This takes time and you will also have access to our online support group (Succeeding Together) with other professionals and we will always explain our position. Dont worry. You have got this.

I am Not ready to Book but want to stay in touch

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Take some time to get to know us and Have a look at joining facebook page at https://www.facebook.com/K9Confidential

SIGN UP to our collective newsletter. Receive information about k9confidential services along with a glimpse into Succeeding Together and also get access to free mini course on giving your dog a MOT.

Feel like you just want support or advice from time to time. Have a look at Succeeding Together.

Succeeding Together is there for guardians, currently working hard with their dogs to give them the best life. Providing professional support and advice from different experts including: - Training, Behaviour, Holistic Groomer, Cooperative Care, Animal Therapy, McTimoney plus more in one online resource and community. Providing you the tools and support to cope and learn across many areas working with your dog for £60 a year.

I am ready too Book my FREE discovery Call.

Lets meet online and have a chat. I will not be able to offer you the Solution on the free call, this requires you to commit to the Exploration stage of the program. The Call is for you to be sure that you resinate with my methods and feel comfortable working with me before committing to the program.

PLEASE NOTE : If you live outside of a 15 mile radius of Swindon all sessions can only be held remotely.

We meet / talk via Whats App for 15 minutes. If you would prefer to talk on the phone or zoom please mention that in the sign up form. CLICK HERE TO BOOK A DISCOVERY CALL or call us on 07734 315829 and Rita can give you some more information.

“Monty is calmer and his needs are clearer to us now, thanks Sam."